Privacy Policy

Mawonet Ltd is committed to protecting the privacy and personal data of our clients, suppliers, and website visitors. This Privacy Notice explains what personal information we collect, why we collect it, how we use it, who we share it with, and the rights you have under UK data protection laws (UK GDPR and Data Protection Act 2018).

 

Who We Are

Mawonet Ltd is a UK-registered cybersecurity consultancy providing OT/IT cybersecurity services and related support.

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Email: info@mawonet.co.uk
Website: www.mawonet.co.uk

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We are the data controller for the personal data we collect and process.

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What Personal Data We Collect

We may collect and process the following personal information:

• Name, email address, phone number, and business details (for client contact and communication)

• Billing and payment information (for invoicing)

• Technical information (such as IP address, browser type, and usage analytics)

• Any other information you voluntarily provide through our website or communications

We do not intentionally collect special category data (such as health, race, or religious beliefs).
 

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Why We Collect Personal Data

We collect personal data for the following lawful reasons:

• Contract: To perform our obligations under a client contract (e.g., to deliver cybersecurity services)

• Legitimate Interest: To manage and grow our business, communicate with clients, and maintain security

• Consent: For marketing communications, where explicit consent has been provided

• Legal Obligation: To comply with financial and regulatory requirements
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How We Use and Process Personal Data

• We use personal data to:

• Provide and manage our cybersecurity services

• Communicate with clients and respond to enquiries

• Maintain client records and billing

• Improve our services and website

• Send occasional updates or marketing information (with consent)

• All data is processed in accordance with UK GDPR principles and only for the stated purposes.
  
   

Who We Share Data With

• We do not sell personal data.
  We may share personal data with trusted third parties where necessary for business operations, such as:

• Cloud service providers (e.g. Microsoft 365, Google Workspace, Wix)

• Professional advisors (e.g. accountants or legal advisors)

• Regulatory authorities (if required by law)

• All third parties are required to process data securely and only for legitimate business purposes under a formal data processing agreement.

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Where Data Is Stored

All personal data is stored securely within the UK and EEA.
Some data processed through cloud providers (e.g., Microsoft or Google) may be stored in other regions under approved safeguards such as Standard Contractual Clauses (SCCs) to ensure equivalent data protection standards.

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Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law (e.g., financial records for up to 6 years).

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Individual Rights

Under data protection law, individuals have the following rights:

• Access their personal data

• Request correction of inaccurate information

• Request deletion of personal data

• Restrict or object to processing

• Request data portability

To exercise any of these rights, please contact us using the details below.

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How to Contact Us

If you have any questions, concerns, or wish to exercise your rights, please contact:
Email: info@mawonet.co.uk

 

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How to Complain

If you are unhappy with how we handle your data, please contact us first so we can resolve the issue.
You also have the right to complain to the UK’s data protection regulator:

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Information Commissioner’s Office (ICO)
Website: www.ico.org.uk
Helpline: 0303 123 1113

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We review this Privacy Notice annually or whenever our data processing practices change to ensure it remains accurate and up to date.

 

Withdrawing Consent

You have the right to withdraw your consent to data processing at any time.
If you have previously given consent for us to process your personal data (for example, for marketing communications), you can withdraw it easily using any of the following methods:

• By emailing us at info@mawonet.co.uk

• By completing the Contact Us form on our website and specifying your request

• By replying “unsubscribe” or “opt out” to any marketing email you receive from us

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Once we receive your request, we will confirm receipt and ensure that your data is no longer used for the purpose to which you had previously consented. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

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Your Data Protection Rights

Under UK data protection law, you have several rights regarding your personal data. These include the right to:

• Access your personal information

• Request correction of inaccurate or incomplete data

• Request deletion of your data (“right to be forgotten”)

• Restrict or object to our processing of your data

• Request a copy of your data in a portable format (data portability)

• Withdraw your consent at any time (see Withdrawing Consent section)

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To exercise any of these rights, you can contact us using one of the following methods:

• Email: info@mawonet.co.uk

• Contact form: through our website

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We may need to verify your identity before fulfilling your request to ensure your data is protected. We will acknowledge receipt of your request and respond within one calendar month, as required by the UK GDPR.

If your request is particularly complex, we may extend this period by up to two additional months, but we will always inform you if this is necessary.

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If you are unhappy with how we handle your request, you also have the right to raise a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.